Careers Hub

Trunk Club · Web

The Problem

After successfully designing a landing page for Nordstrom, the web team asked me to continue working with them to help reimagine how people search and apply for jobs at Trunk Club.

The Approach

I began by doing a lot of research. What were other companies doing with their career sites? What information are job seekers looking for? How do people apply for jobs?

The Results

I broke the site up into four main sections: values, open jobs, locations, and benefits. I also gave each team in the company their own page so they could show their unique personalities
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Creating a Structure

The HR department came to me with the simple ask of incorporating our company values and more employee images. The rest was up to me. So naturally I began by doing research.

I did an in-depth competitive analysis that included career sites from companies like Square who I felt did a really good job of selling their work and their workplace. Then I continued by researching what information is most important for today’s job seekers and what factors convince them to actually submit a job application.

After reviewing my research, I presented it to stakeholders and we aligned on a new structure for our career site. The experience would highlight our values, open positions, our locations, and the benefits of the job.
Values
Woman adjusting the sleeve of a man's shirt
Locations
The front door of the Trunk Club New York Clubhouse
Benefits
The front entrance of the Nordstrom store on Michigan Avenue
Open Jobs
Woman wearing headset working on  a computer

The First Impression

In a 2017 Talent Board research report, job seekers were asked to identify what career marketing content has the biggest impact on their perception of a company. 49% of respondents cited company values as the most important factor.

Home screen of Trunk Club career site displaying the company values

Finding Your Next Job

According to IBM Analytics, candidates who are satisfied by their hiring experience are 38 percent more likely to accept a job offer. My goal was to ensure all candidates could easily find potential job matches and seamlessly submit their information directly on the Trunk Club career site.

List of open positions at Trunk Club
Team page displaying team photo and employee spotlight
Job description page
Application form at the end of job description

Choosing a Location

Since Trunk Club had several offices across the country, I used a map to visualize the spectrum of working locations. Also, each office had its own unique character. I included images of each to showcase that.

Location page displaying a map of the USA with pins over Trunk Club locations
Page for Trunk Club New York clubhouse

Exploring the Benefits

I wanted Trunk Club to differentiate itself from other employers by being more specific with the perks of working there. I also wanted to use actual images of our employee coffee bar and rooftop in order to be even more transparent about the unique work environment.

Page listing the benefits of working at Trunk Club
Browse Projects
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Cafe Pickup
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Pick & Pack
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Product Pages
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Careers Hub
Men's clothing displayed on shelves
Featured Trunks
Embroidered logo on green fabric
Cody Williams
Desert landscape with bright blue sky
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